SandyLin15/F,TOWER2,BRIGHTCHINA,BUILDING1,BEIJING.　　　　OBJECTIVE:　　Tocontributedevelopedcustomerrelatioandadministrativeskillstoachallenginginahotel.　　　　　　SUMMARYOFQUALIFICATIO:　　　　Developedinterpersonalskills,havingdealtwithadiversityofclients,profeionalsandstaffmembers.　　Detail-andgoal-oriented.　　Functionwellinhigh-streatmohere.　　KnowledgeableoothEECOandAPTECcomputerystems.　　CAREERHISTORY　　1992-PresentTHEOLIVERHOTEL,Whitewater,KS　　HotelClerk　　Resolvedguesteeds.ControlledreservationiututilizingEECOcomputersystem.Handledincomingcalls.Maintaineddailyreportsinvolvingreturnguests，corporateaccounts,andsuiterentals.Iectedrooms.　　　　1988-1991WALDENHOTEL,Walton,KS　　HotelClerk　　Trainedpersoel.Handledtelephone,internationalfaxandtelexbookings.Maintaineddailyandmonthlyreportstrackingdemandsandguaranteedno-showbilling.UtilizedAPTECcomputerforiuttinggrouookingandlists.　　　　　　1986-1987WALDENHOTEL,Walton,KS　　SalesAociate　　Aistedcustomers.Maintainedstock.Opened/closedshop.Trackedbestsellingnovels,andmaderecommendatiotocustomers.　　　　1983-1985BETHELCOLLEGE,NorthNewton,KS　　Secretary　　Reoibleforgeneralclericalduties.Resolvedinquiries.Aistedinlocatingguesteakers.　　　　EDUCATION　　BETHANYCOLLEGE,Lindorg,KS　　BachelorofScienceociology,1983　　　　PREFERENCES　　Furnisheduponrequest.　　　　Candidatescustomerrelatioandadministrativeskills,eentialinthehotel/hoitalityfield,areemphasizedthroughouttheresume.　　Educationisde-emphasizedbecausecandidatesworkhistoryitrong.